Terms of Use

Effective 15 October 2026 · Postklar for iPhone

1. Who we are and what applies

Postklar is published by Özgür Çetintaş, Rotterdam, the Netherlands ("we"). Contact: support@postklar.app.

The app is licensed to you under Apple's Licensed Application End User License Agreement, together with these terms. Where the two differ, these terms apply between you and us, and Apple's terms apply to Apple.

2. What Postklar does, and what it does not do

Postklar explains official letters in plain language: who sent the letter, what it says, what it asks of you and by when.

It is information, not advice. It does not give legal, tax, financial or medical advice, does not act for you, and can be wrong. Check every date and amount against the letter itself. When something matters, contact the sender or a qualified adviser.

Reminders are a convenience. You remain responsible for your deadlines.

3. Free use and Postklar Pro

• Postklar is free for 1 letter a month, with reminders and your whole archive.
• Postklar Pro is an auto-renewing subscription, bought through the App Store: €4.99 a month, or €29.99 a year with a 7-day free trial for new subscribers. Prices in other countries are shown in the App Store before you buy.
• Payment is charged to your Apple Account. The subscription renews automatically unless it is cancelled at least 24 hours before the end of the period. You can manage or cancel it in your Apple Account settings. If you cancel at least 24 hours before the free trial ends, you are not charged.
• Pro includes up to 150 letters a month (fair use). One subscription can be used on up to 5 devices in any 30 days.
• Refunds are handled by Apple under its policies. Your rights as a consumer are not affected.

4. Using Postklar fairly

Use Postklar for your own letters, or for letters you have permission to handle, such as a family member's. Do not use it to process other people's letters without their permission, to get around its limits, or to interfere with the service.

5. Your content

Your letters and their explanations are yours, and they stay on your phone (section 2 of our Privacy Policy). You let us process a letter's masked text only to explain it to you, and, if you choose to share a report, to improve the explanations.

6. Our responsibility

We build Postklar with care, but we cannot promise it is always available or always right. To the extent the law allows, we are not liable for loss arising from relying on an explanation instead of the letter or an adviser. Nothing in these terms limits liability that cannot be limited by law, including for intent, gross negligence, or death and personal injury, and nothing limits your rights as a consumer.

7. Changes and ending

We may update these terms; if a change matters, the app will tell you before it applies. You can stop using Postklar at any time by deleting it and, for Pro, cancelling the subscription.

8. Law and disputes

Dutch law applies, and disputes go to the competent court where we are established. If you are a consumer living elsewhere in the EU, you keep the protection of the mandatory law of your country and may also go to your local courts.